Instrument | Mean scores | Mean difference (95% CI)† | |
---|---|---|---|
Written prompts | Usual care | ||
*CSQ = Consultation Satisfaction Questionnaire. CI defined in glossary. Questionnaire scores were adjusted to fit scales of 0–100 for the CSQ and patient enablement instrument and 20–80 for the Spielberger State-Trait Anxiety Inventory. †Negative mean differences favour written prompts. ‡Significant. | |||
CSQ–professional care | 88.2 | 80.9 | 7.3 (2.0 to 12.6)‡ |
CSQ–general satisfaction | 80.3 | 81.2 | −0.9 (−8.4 to 6.5) |
CSQ–depth of relationship | 66.1 | 61.3 | 4.8 (−2.8 to 12.5) |
CSQ–perceived time | 72.8 | 71.9 | 0.9 (−9.2 to 11.1) |
Patient enablement instrument | 39.0 | 37.0 | 2.0 (−8.6 to 12.6) |
Spielberger State-Trait Anxiety Inventory (6 item short form of state scale) | 32.9 | 35.4 | −2.5 (−6.4 to 1.5) |