TY - JOUR T1 - Evidence-based management as a basis for evidence-based medical consultation JF - BMJ Evidence-Based Medicine JO - BMJ EBM SP - 83 LP - 84 DO - 10.1136/bmjebm-2018-111104 VL - 25 IS - 3 AU - Edris Hasanpoor AU - Mohammadkarim Bahadori AU - Maryam Yaghoubi AU - Elaheh Haghgoshayie AU - Alireza Mahboub-Ahari Y1 - 2020/06/01 UR - http://ebm.bmj.com/content/25/3/83.abstract N2 - Healthcare quality is a basic demand of patients in a health services delivery system, and it is one of the rights of every patient.1 Therefore, a high-quality consultation is part of the rights of a patient as a citizen.1 2 On the other hand, most physicians, healthcare managers and policymakers will express that the patient–physician relationship is central to healthcare; unfortunately, despite this advocacy, patients seem to be easily overlooked.3 4 Medical consultation is essential to all aspects of healthcare, from history taking to providing information to patients, as it provides the primary means for the diagnosis of a disease, treatment of illness and prevention of health problems.1 2 5 6 Medical consultation is a dynamic, interactive process, during which the physician and the patient co-construct and negotiate the meanings and means of talk.4 7 8 Its success is seen as the joint responsibility of the doctor and the patient. Understanding patients’ concerns, preferences and requests is vital in order for physicians to improve the … ER -